Frequently Asked Questions
Click a topic below to find answers to the related frequently asked questions.
  • What is EMDR Therapy?

    EMDR stands for Eye-Movement Desensitization and Reprocessing. It is an integrative psychotherapy approach that has been extensively researched and proven effective for the treatment of trauma. EMDR therapy has a set of standardized protocols that incorporates elements from many different treatment approaches. To learn more, click here.

    What is bilateral stimulation?

    Bilateral stimulation is a stimulus that occurs in a rhythmic left-right pattern. This can be done with a visual, auditory or tactile stimulus.

    This left-right pattern engages both hemispheres of the brain to best ensure that both the rational brain (what we use to talk and problem solve) and the emotional brain (what we use to feel and imagine) are working together, communicating and integrating.

    The EMDR-based group intervention protocols uses the Butterfly Hug as bilateral stimulation. This allows the participant to control the stimuli themselves by tapping the front of their shoulders back and forth for as long as they would like as fast or slow as they would like, which allows for self-regulation and grounding while processing.

    What is the history and development of EMDR?

    In 1987, Francine Shapiro was walking in the park when she realized that eye movements appeared to decrease the negative emotion associated with her own distressing memories1,2. She assumed that eye movements had a desensitizing effect, and when she experimented with this she found that others also had the same response to eye movements. It became apparent however that eye movements by themselves did not create comprehensive therapeutic effects and so Shapiro added other treatment elements, including a cognitive component, and developed a standard procedure that she called Eye Movement Desensitization (EMD). To read more details about the story, click here to visit the EMDR website.

    What is EMDR therapy used to treat?

    EMDR therapy can be utilized to treat a variety of symptoms related to stress and/or traumatic events. Treatment has been implicated in the aftermath of natural disasters, man-made disasters, and has also been used in treating individuals with a history of abuse, chronic illness such a cancer, PTSD, to reprocess a stressful life event such as divorce or the death of a loved one and more.

    With which populations can EMDR therapy be utilized?

    EMDR therapy can be used in treatment across the lifespan, across demographics, and is generally culturally compatible. The EMDR-based group interventions are designed for adults, adolescents and for children over the age of seven. Unlike more traditional forms of therapeutic intervention, EMDR-based group interventions do not require verbal disclosure of your distressing incident, making it more acceptable and less stigmatized a variety of cultures.

    How many sessions of EMDR therapy are needed to be effective?

    The number of sessions needed to be effective is dependent on the individual and the traumatic experience they are reprocessing. With children and adults reprocessing a recent trauma, it may take less sessions as compared to someone suffering from a past or chronic trauma.

    What is a SUD scale?

    SUD stands for Subjective Unit of Distress. This scale measures an individual’s personal level of distress in a moment. The scale is rated from 0-10 – 0 being no distress at all and 10 being the most distress that you can imagine.

    Participants in the EMDR-based group interventions will write their personal SUD level on paper or will indicate the number using their hands/fingers. The SUD level is rated multiple times throughout the EMDR therapy group protocols. This is beneficial for both the participant (to see their progress) and the support team (to ensure safety).

    How do I know if EMDR individual therapy or EMDR-based group interventions is best for me?

    This is highly dependent on personal preference and financial need. Individual EMDR therapy may require a greater degree of self-disclosure and discussion with your EMDR therapist. Whereas expression in a EMDR-based group is conducted through the art therapy component rather than verbally. EMDR-based group interventions requires less from participants financially, often being done in a retreat/workshop setting rather than individual appointments.

    Can EMDR therapy be utilized with children and adolescents?

    Yes, there are numerous studies that show positive results in treating young children and adolescents impacted by a variety of different traumas with both individual EMDR therapy. sessions and EMDR-based group interventions The particular EMDR therapy procedure used is dependent on the age of participants, and in treating very young children some aspects of play therapy may be implicated to allow for greater exploration of the trauma.

  • Are there CEs available for this course?

    Yes! 10 CEs for Psychologists through the American Psychological Association (APA) and 15 NBCC clock hours are available for purchase ($30 add-on).

    The registration fee includes 14 EMDRIA credits that can be applied toward EMDR certification/certification renewal.

    I registered for the online course but have not received an email confirmation with course access instructions, what should I do?

    Check your spam folder! If you are part of an agency or larger institution, you may need to talk with your system administrator about potential firewalls that block email campaigns. If you have unsubscribed from our email list, you will need to subscribe again. Send us a message and we can help!

    I have not received a receipt for my purchase of the online course, how can I get a copy?

    Check your spam folder! If you are part of an agency or larger institution, you may need to talk with your system administrator about potential firewalls that block email campaigns. Send us a message and we can help!

    When I click on the course access links nothing pulls up – or the videos won’t play, how can I fix this?

    You may need to change the internet browser, or perform a software update for the browser you’re using. Make sure that your internet connection is strong and working properly. To accommodate those working in a remote area with poor or limited internet connection, low resolution video links are available for each training module. You can find these links under the displayed training video in each module.

    I have questions for Dr. Jarero and Kelly about the material presented in the training, what is the best way to get them answered?

    Watch all the Q&A session replay videos! Chances are someone else had the same questions you have.

    The Hive Plus is also designed to provide you with additional support after the training. You can go into the portal and submit your questions there or you can submit your questions in the Hive Plus Facebook group. Click here to learn more about the Hive Plus membership.

    I was double-charged for my registration. How do I request a refund?

    Email us the details of the training you signed up for and the overcharge – include the last 4 digits of your credit card number, name on the card, and the email address you used when registering. We will look into the double charge and apply the appropriate refunds.

    Can I share this training with a colleague? (ie: one person buys and then shares the access link with someone else who hasn’t paid)

    No. Sharing links for an on-demand training is strictly prohibited. Please see our Terms and Agreements signed when you registered for the training.

    How long will I have access to the course?

    For Live Online courses, participants will have access to the replay for 90 days from the date the replay is made available. For On-Demand courses, participants will have access to the course for 90 days from the date of purchase. This includes all training videos, course materials and Q&A recordings.

    Are there closed captions on the training videos and Q&A sessions replays?

    Unfortunately, at this time our training videos and Q&A sessions replays do not have closed captions. This is high on our priority list!

    What is the difference between the ASSYST-Remote and the ASSYST-Individual?

    The ASSYST-Individual is taught using eye movement Bilateral Stimulation, which is taught in EMDR basic training. For the ASSYST-Individual training, there are additional details about how to handle dissociation when you are in person, there are details about doing the BLS eye movement, along with other questions. Dr. Jarero teaches the ASSYST-Individual as part of the Advanced EMDR Workshop because it is specifically for EMDR trained practitioners. This procedure also incorporates how to do the ASSYST in a group setting in person, along with EMDR-PRECI and EMDR-IGTP. It is designed for continuity of care across the spectrum using more than just the ASSYST-individual procedure. It also offers a more detailed explanation about the theory behind it.

    The ASSYST-Remote is a procedure designed to be used for all therapists, not just those who are EMDR clinicians. The training provides additional details about how to do it remotely, such as what to do if someone dissociates or if they aren’t able to do BLS on themselves, etc.

    How do I connect with other clinicians trained in Dr. Jarero’s Advanced EMDR Protocols?

    The Hive Program will connect you with other professionals around the world who have learned and utilize Dr. Jarero’s protocols. By joining the Hive, you will be able to obtain referrals and peer support, along with access to clinical consultation. Click here to learn more about the Hive.

    Are their group rates available for this training?

    Please contact us to discuss group rate options. Click here to send us a message through the website.

    How do I know if I am eligible to take the EMDR-IGTP-OTS-Remote?

    The EMDR-IGTP-OTS- Remote training is available to pre-licensed, licensed, interns (or equivalent) metal health clinicians that have taken EMDR basic training and Dr. Ignacio (Nacho) Jarero’s EMDR Therapy Protocols for Early Intervention & Ongoing Traumatic Stress Advanced Specialty Workshop. The EMDR-IGTP-OTS-Remote is an “add-on” training that teaches and demonstrates how to deliver the IGTP-OTS remotely via telehealth.

    In what language is the EMDR-IGTP-OTS training?

    All course materials are available in English and Spanish. The video demonstrations are conducted in Spanish with English subtitles. The demonstrations are done by members of Dr. Jarero’s research team, based in Mexico. The research team has conducted the EMDR-IGTP-OTS-Remote with over 100 nurses and doctors in Mexico at 6 different hospitals, related to the COVID pandemic. They are currently conducting a Randomized Controlled Trial (RCT) research study on the protocol. Once more qualified, English speaking clinicians are available the training will include video demonstrations in English.

    What is the purpose of art therapy within EMDR-based group interventions EMDR therapy in a group setting?

    The art therapy is used to help the participants express what they are feeling without having to share it specifically with the rest of the group. Art therapy can be an effective way for people to process their emotions in a group setting without having the pressure of speaking out loud about their personal, traumatic or distressing experiences.

  • Are there CEs available for this course?

    Yes – 8.5 CEs for NBCC clock hours and NASW clock hours are available for purchase ($30 add-on).

    Are EMDRIA credits available for this course?

    No.

    I registered for the online course but have not received an email confirmation with course access instructions, what should I do?

    Check your spam folder! If you are part of an agency or larger institution, you may need to talk with your system administrator about potential firewalls that block email campaigns. If you have unsubscribed from our email list, you will need to subscribe again. Send us a message and we can help!

    I have not received a receipt for my purchase of the online course, how can I get a copy?

    Check your spam folder! If you are part of an agency or larger institution, you may need to talk with your system administrator about potential firewalls that block email campaigns. If you have unsubscribed from our email list, you will need to subscribe again. Send us a message and we can help!

    When I click on the course access links nothing pulls up – or the videos won’t play, how can I fix this?

    You may need to change the internet browser, or perform a software update for the browser you’re using. Make sure that your internet connection is strong and working properly.

    I was double-charged for my registration. How do I request a refund?

    Email us the details of the training you signed up for and the overcharge, include the last 4 digits of your credit card number, name on card, email used when registering. We will look into the double charge and apply appropriate refunds.

    Can I share this training with a colleague? (ie: one person buys and then shares the access link with someone else who hasn’t paid)

    No. Sharing links for an on-demand training is strictly prohibited. Please see our Terms and Agreements signed when you registered for the training.

    How long will I have access to the course?

    For Live Online courses, participants will have access to the replay for 90 days from the date the replay is made available. For On-Demand courses, participants will have access to the course for 90 days from date of purchase. This includes all training videos, course materials and Q&A recordings.

    Are there closed captions on the training videos and Q&A sessions replays?

    Unfortunately, at this time our training videos and Q&A sessions replays do not have closed captions.

    What is the difference between the ASSYST-Remote and the ASSYST-Individual?

    The ASSYST-Individual is taught using eye movement Bilateral Stimulation, which is taught in EMDR basic training. For the ASSYST-Individual training, there are additional details about how to handle dissociation when you are in person, there are details about doing the BLS eye movement, along with other questions. Dr. Jarero teaches the ASSYST-Individual as part of the Advanced EMDR Workshop because it is specifically for EMDR trained practitioners. This procedure also incorporates how to do the ASSYST in a group setting in person, along with EMDR-PRECI and EMDR-IGTP. It is designed for continuity of care across the spectrum using more than just the ASSYST-individual procedure. It also offers a more detailed explanation about the theory behind it.

    The ASSYST-Remote is a procedure designed to be used for all therapists, not just those who are EMDR clinicians. The training provides additional details about how to do it remotely, such as what to do if someone dissociates or if they aren’t able to do BLS on themselves, etc.

    How do I connect with other clinicians trained in the ASSYST-R procedure?

    The Hive is a membership platform that will connect you with other professionals around the world who have learned and utilize Dr. Jarero’s protocols. By joining the Hive, you will be able to obtain referrals and peers support, along with access to clinical consultation. Click here to learn more about the Hive.

    Are there group rates available for this training?

    Please contact us at info@scalingupemdr.com to discuss group rate options.

    Can I take the ASSYST-Remote Group Training if I haven’t taken the ASSYST-Remote Individual?

    No. The ASSYST-R Group training provides additional insight and applications for using the ASSYST-Remote procedure in a group format. Therefore, foundational understanding of the ASSYST-R is necessary.

    Are CEs available for the ASSYST-R Group?

    At this time, CEs are not available for the ASSYST-Remote Group on-demand training.

    Do I have to be trained in EMDR to be eligible for the ASSYST-R training?

    No. The ASSYST-Remote procedure can be used by any professional mental health clinician. EMDR training is not required for this course.

  • OVERVIEW

    Scaling Up, LLC offers CEs for many of our training programs (various on demand, live online and in-person formats). CEs costs are added onto the cost of training registration. Purchases for CEs are completed during the course registration process to make it quick and easy for you! Not every training program offered by Scaling Up, LLC is eligible for CEs. CEs are not available for every licensure type at this time. There will be a statement about CEs on each program webpage identifying whether CEs are available, and if so how many and for which licensure types.

    CE AUTHORIZATION

    National Board for Certified Counselors (NBCC): Scaling Up, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7065. Programs that do not qualify for NBCC credit are clearly identified. Scaling Up, LLC is solely responsible for all aspects of the programs.

    American Psychological Association (APA): Scaling Up, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Scaling Up, LLC maintains responsibility for this program and its content.

    National Association of Social Workers (NASW): Several Scaling Up, LLC programs are Approved by the National Association of Social Workers for continuing education contact hours. The amount of CEs and approval numbers for each program are listed on each program webpage.

    EMDR International Association (EMDRIA): EMDR International Association (EMDRIA) Approved Credit Provider #18008.

    FAQ’S

    Can I buy CEs for a Scaling Up, LLC course I have taken in the past?

    Yes! To purchase CEs for an eligible course you’ve taken before, send an email to info@scalingupemdr.com and we will provide you with the next steps.

    How do I know if my state licensure board accepts CEs offered by Scaling Up, LLC programming?

    Call your state licensing board to ask about CE eligibility before purchasing CEs.

    I purchased CEs and don’t need them or can’t use them. Are they refundable?

    CEs are non-refundable and non-transferable.

    Can I purchase a discounted CE bundle if I want CEs for multiple courses?

    Discounted CE bundles are not available.

    I have dual licensure, can I purchase CEs from two or more accrediting bodies (ex: NBCC and NASW)?

    You do not need to make multiple CE purchases to obtain CEs from more than one accrediting body. The Certificate of Completion for CE purchasers will have CEs listed for all the accrediting bodies with whom Scaling Up is approved.

    How do I submit CEs to my state licensure board?

    Upon completion of an eligible course and corresponding quiz and evaluation, you will be able to download a Certificate of Completion that includes all relevant CE information. Most states require therapists to submit the Certificate of Completion along with other required documentation during the licensure renewal process. Check with your state licensing board for specific submission requirements.

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